Terms of service.

To use the Rider Services, you must:

• · be 18 years of age or older to use the Rider Services;
• · be legally permitted to enter into a binding agreement in the place where you use the Rider Services;
• · provide accurate, complete, and current account information;
• · maintain a valid payment method if payment is required to request rides; and
• · keep your login credentials secure and use your account only for yourself unless we expressly permit otherwise.

You are responsible for activity that occurs through your account and for keeping your contact, saved places, and account details up to date.

iGomigo provides a technology platform that helps riders request transportation, view trip information, communicate with drivers, manage payment methods, receive receipts, and access support and safety-related features. Ride availability, estimated arrival times, route information, pricing, and feature availability may vary by location, demand, market conditions, and product availability.

We do not guarantee that a driver will be available for every request or that every estimate shown in the app will be exact.

When using the Rider Services, you agree to:

• · provide accurate pickup and destination information;
• · be ready for pickup at the requested location and respond reasonably to driver communications;
• · comply with applicable law and any safety instructions or posted rules;
• · use the Rider Services only for lawful, personal, and authorized purposes; and
• · ensure that any items, passengers, or special trip requests comply with law and platform rules.

The Rider Services are not emergency services and are not a substitute for emergency transportation or emergency response.

By requesting or completing a ride or other paid service, you authorize iGomigo and its payment service providers to charge the payment method associated with your account for:

• · fares and service fees;
• · applicable taxes, tolls, and other disclosed charges;
• · cancellation or no-show fees where applicable; and
• · adjustments, corrections, refunds, or credits related to a trip, billing issue, or support review.

Fare estimates shown before a trip may change based on factors such as route, time, distance, waiting, adjustments, promotions, or other disclosed pricing inputs. You are responsible for maintaining a valid payment method and for reviewing your receipts and billing history.

If you cancel after certain points in the booking flow, or if a driver waits beyond the allowed pickup window, cancellation or no-show fees may apply. Refunds, credits, or billing adjustments may be issued in our discretion or where required by law or platform policy.

You must treat drivers, support staff, and other users respectfully and safely. You may not:

• · harass, threaten, discriminate against, or abuse another person;
• · damage a driver's vehicle or another person's property;
• · request or use rides for unlawful, dangerous, or fraudulent purposes;
• · interfere with a driver's ability to safely complete a trip; or
• · misuse the Rider Services, including by using false identities, false payment methods, or manipulated trip information.

Unsafe or abusive behavior may result in trip cancellation, support intervention, account restrictions, or permanent removal from the Rider Services.

You agree that iGomigo may send you transactional and service-related messages by push notification, email, SMS, phone, or in-app message, including messages about bookings, receipts, support, safety, legal updates, and account status. You may be able to control certain optional marketing communications in the app, but you cannot opt out of messages that are necessary to operate your account or provide the Rider Services.

You may not:

• · violate law or third-party rights;
• · evade payment, dispute legitimate charges in bad faith, or abuse refunds or chargebacks;
• · copy, reverse engineer, scrape, or interfere with the Rider Services except as allowed by law;
• · use another person's account without permission;
• · submit false or misleading account, booking, or support information; or
• · use the Rider Services in any way that threatens the security, integrity, or availability of the platform.

iGomigo may investigate suspected misconduct or non-compliance and may suspend, limit, or terminate your access to the Rider Services if we reasonably believe that doing so is necessary for safety, fraud prevention, payment risk management, legal compliance, platform integrity, or enforcement of these terms or other platform rules.

You may stop using the Rider Services or request account deletion at any time, subject to any outstanding payment, dispute, or legal obligations that survive account closure.

We may modify, suspend, or discontinue any part of the Rider Services at any time, including pricing models, availability, supported locations, app functionality, or technical requirements. We will provide notice where required by law.

To the maximum extent permitted by law, the Rider Services are provided on an "as is" and "as available" basis. We do not guarantee that the Rider Services will be uninterrupted, error-free, secure, or available at all times, or that ETA estimates, map data, route information, or pricing estimates will always be accurate or complete.

To the maximum extent permitted by law, iGomigo and its affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or loss arising from your use of, or inability to use, the Rider Services.

I FURTHER AGREE THAT ON BEHALF OF MYSELF, MY HEIRS, LEGAL REPRESENTATIVES, SUCCESSORS AND ASSIGNS, AND ANYONE CLAIMING ANY INTEREST THROUGH ME, OR ON MY BEHALF (THE "RELEASING PARTIES"), I DO HEREBY RELEASE AND FOREVER DISCHARGE 3XCLUSIVE INTL. LLC, AND ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS (THE "RELEASED PARTIES") FROM ANY AND ALL CLAIMS, DEMANDS, INJURIES, AND LIABILITY, HOWSOEVER ARISING, WHETHER CAUSED BY THE INTENTIONAL OR NEGLIGENT ACTS OF THE RELEASED PARTIES OR BY THIRD PARTIES, WHICH INJURIES OR LOSSES MAY BE IN ANY WAY RELATED TO MY USE OF THE RIDER SERVICES, AND ANY AND ALL SUCH CLAIMS ARE HEREBY WAIVED AND RELEASED; AND I COVENANT NOT TO SUE THEREFOR.

I, ON BEHALF OF THE RELEASING PARTIES, AGREE TO INDEMNIFY AND HOLD THE RELEASED PARTIES HARMLESS AGAINST ALL CLAIMS, ACTIONS, DEMANDS, SUITS, JUDGMENTS, DAMAGES, LOSSES, AWARDS, EXPENSES, AND ANY OTHER CHARGES OF ANY OTHER KIND, INCLUDING, BUT NOT LIMITED TO, REASONABLE ATTORNEY'S FEES, ARISING FROM MY USE OF THE RIDER SERVICES, EVEN IF THE CLAIM, ACTION, DEMAND, SUIT, JUDGMENT, DAMAGE, LOSS, AWARD, EXPENSE, OR OTHER CHARGE IS CAUSED IN WHOLE OR IN PART BY THE INTENTIONAL OR NEGLIGENT ACTS OF THE RELEASED PARTIES.

Nothing in these terms limits liability that cannot be limited under applicable law.

We may update these terms from time to time. If we make material changes, we may provide notice in the app, by email, or by another appropriate method. Your continued use of the Rider Services after updated terms become effective means you accept the revised terms, unless applicable law requires a different form of consent.

Questions about these terms can be sent to [email protected] or submitted through in-app support.